We have three Doctors on our team; Dr phan, Dr. Phuong and Dr. Hoediono!
Category Archives: FAQ
How long is the consultation and how much does the appointment cost?
Consultation appointments are free of charge! The appointment will usually take approximately 40 minutes to fully assess the situation and … Read More
How can I find out if I have orthodontic coverage?
If you are unsure whether or not your insurance covers your orthodontic treatment, bring in your insurance information and we … Read More
My insurance is asking me for a “Procedure Code”, where can I find it?
The procedure code is a set of five numbers that can be found on your receipt. If you are having … Read More
Is there interest if you opt for the payment plan?
No, there is no interest applied if you choose to opt for the monthly payment plan.
Do you offer direct billing?
Unfortunately we do not, but are more than happy to have you sign insurance claim forms and we will mail … Read More
How do your payment plans work?
The total amount of the treatment plan is divided into monthly payments that are extended over your estimated treatment time. … Read More
When are auto payments processed?
We provide the option to our patients to have auto payment set up for either the 1st or the 15th … Read More
How can I pay for my treatment?
We accept all major credit cards, debit cards, cheques and give our patients the option to pay over the phone. … Read More
When will I get my braces off?
All patients are given a projection of roughly how long they will need braces for, however; this projection relies heavily … Read More
